tbjili Privacy Policy

Your privacy matters to us. This page explains what personal information tbjili collects when you use our platform, how we use it, and the steps we take to keep it safe for every player in the Philippines.

Data Protection Philippines Updated 2025

1. Information We Collect

When you register and use the tbjili platform, we collect the personal information you provide directly — including your name, date of birth, email address, and contact number. We also collect account activity data, such as login history, game session records, and transaction details, in order to operate the platform securely. Technical information like your device type, browser, IP address, and operating system is automatically logged when you access our mobile-optimised site. This data helps us improve platform performance and troubleshoot issues affecting players in the Philippines. We collect only what is reasonably necessary to provide our entertainment services, and we do not ask for information beyond what isneeded for that purpose.

2. How We Use Your Information

The personal data we collect is used primarily to create and maintain your player account, verify your identity, and process deposits and withdrawals in Philippine pesos. We use your contact details to send important account notifications, such as transaction confirmations and security alerts — we do not send unsolicited marketing messages without your consent. Session and activity data helps us monitor for unusual behaviour, protect against fraud, and ensure the platform remains fair for all players. Aggregated, anonymised usage data may be used internally to improve the tbjili platform experience, including mobile responsiveness and game loading performance. We do not use your personal information to make automated decisions that have a significant legal or financial effect on you without a human review process in place.

3. How We Store and Protect Your Data

All personal data collected by tbjili is stored on secured servers with access restricted to authorised personnel only. We apply industry-standard technical measures — including encrypted data transmission and secure storage protocols — to reduce the risk of unauthorised access or data breaches. Passwords are stored in hashed form and are never visible to platform staff. We retain your personal information only for as long as your account is active or as required by applicable laws and regulations in the Philippines. In the event of a data security incident that affects your personal information, we will notify you promptly in accordance with our obligations under applicable data protection rules.

4. Sharing of Personal Information

tbjili does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and these providers are contractually required to handle your data securely and only for the specified purpose. We may disclose personal information if required to do so by law, court order, or a lawful request from a regulatory authority in the Philippines. Any third-party partners we work with are evaluated for data security practices before we engage with them. We will never share your data with parties that do not have a legitimate, documented reason for accessing it.

5. Cookies and Tracking Technologies

The tbjili platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and improve overall site performance on mobile and desktop devices. Essential cookies are required for the platform to function correctly — for example, keeping you logged in during a session — and cannot be disabled without affecting your experience. We may use analytics-type cookies to understand how players navigate the platform so we can make improvements, but these do not identify you personally. You can manage cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the tbjili platform after being notified of our cookie use, you consent to cookies being placed on your device as described in this policy.

6. Your Rights as a Player

As a player based in the Philippines, you have the right to request access to the personal data we hold about you at any time by contacting our support team at [email protected]. You may also request correction of any inaccurate information, or ask us to delete your personal data where we no longer have a lawful basis to retain it. If you wish to close your account and have your data removed, please contact support and we will guide you through the process in accordance with our retention obligations. You have the right to object to certain types of data processing, including direct marketing communications, and we will honour such requests promptly. We are committed to responding to all data-related enquiries within a reasonable timeframe, and we will always explain our position clearly if we are unable to fulfil a particular request.

7. Children and Minors

The tbjili platform is strictly for players who are 21 years of age or older, in line with Philippine regulations. We do not knowingly collect personal information from individuals under the age of 21, and any account found to belong to a minor will be closed immediately. If you believe a minor has registered on the platform using false information, please notify us immediately at [email protected] so we can take appropriate action. Parents and guardians are encouraged to use available device-level controls to prevent minors from accessing online entertainment platforms. We take our responsibility to protect younger audiences seriously and support the broader goals of responsible gaming in the Philippines.

8. Changes to This Privacy Policy

tbjili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable laws. When we make material changes, the updated policy will be posted on this page with a revised date, and we encourage players to review it periodically. Your continued use of the platform after any changes are published constitutes your acceptance of the updated Privacy Policy. If you have concerns about any changes, please contact us at [email protected] before continuing to use the platform. We aim to keep this policy clear, accessible, and written in plain Philippine English so every player can understand how their data is handled.

Privacy Questions Answered

Common things Filipino players ask about data and account privacy on tbjili.

No — tbjili does not sell, rent, or trade your personal information to any third party for commercial purposes. The only external parties who may access limited elements of your data are service providers directly involved in operating the platform, such as payment processors, and they are contractually bound to handle your data securely. These partners cannot use your information for their own marketing or any purpose outside of supporting tbjili's services. We review all third-party relationships regularly to ensure compliance with our data protection commitments. If you have any questions about which partners we work with, contact us at [email protected].

You can request a copy of the personal data tbjili holds about you by sending an email to [email protected] with your registered account details and a clear description of your request. Our support team will verify your identity before releasing any information to ensure your data is not disclosed to unauthorised parties. We aim to respond to all data access requests within a reasonable timeframe. The information will be provided in a clear, readable format. If you need help understanding the data we provide, our team is happy to assist you through the process.

When you close your tbjili account, we begin the process of removing or anonymising your personal data in line with our data retention obligations. Some information may be retained for a limited period where required by law — for example, transaction records may need to be kept for regulatory or financial compliance purposes. Once the mandatory retention period has passed, your data is securely deleted from our systems. You can initiate an account closure request by contacting [email protected]. We will confirm the steps and expected timeline when we process your request.

Yes — tbjili uses encrypted data transmission and works only with reputable payment service providers to process deposits and withdrawals in Philippine pesos. We do not store full card numbers or sensitive payment credentials directly on our platform. Payment data is handled by our processing partners who comply with applicable security standards. Our Payment page has more details on the methods we support. If you ever notice suspicious activity related to your account or payment methods, contact [email protected] immediately.

Questions? We're Here to Help

If you have any concerns about how your personal information is handled, or if you'd like to exercise your data rights, reach out to the tbjili support team at [email protected]. You can also review our full Terms and Conditions or visit the FAQ for more platform information.