At tbjili, we believe that playing should always be a fun and safe experience. Our Responsible Gaming commitment is built around giving every player in the Philippines the tools, information, and support to stay in control — every single session.
Practical tools and honest information for every tbjili player.
Decide in advance how much you are comfortable spending and stick to that amount. Treating your gaming budget like any other leisure expense keeps things light and enjoyable. If you need to adjust your limit, contact our support team at [email protected] and we will help you set it up promptly.
It is easy to lose track of time when you are enjoying games, so we encourage all players to set a session time limit before they start. Use your device's built-in timer or alarm to remind yourself when it is time to stop. Taking regular breaks — even short ones — keeps your mind fresh and your decisions clear. Stepping away from the screen is always a smart move, and you can return whenever you feel ready. Balance between entertainment and daily responsibilities is what responsible gaming is all about.
If you feel that you need a longer break from the platform, tbjili offers a self-exclusion option that lets you pause or close your account for a set period. This is a no-judgment process — your wellbeing comes first, and we will process your request without delay. To initiate self-exclusion, simply reach out to our support team at [email protected] with your account details. During the exclusion period, you will not be able to log in or place any bets. We encourage you to use this tool whenever you feel it is the right choice for you.
Problem gambling can affect anyone, and the first step is being honest with yourself about your habits. Warning signs include chasing losses, gambling with money meant for essential expenses, or feeling anxious or irritable when you are not playing. If friends or family have expressed concern about your gaming behaviour, it is worth taking their words seriously. You are not alone — many players have found it helpful to talk to someone they trust about how they are feeling. Awareness is a strength, and acting early makes a real difference.
tbjili is strictly for players aged 21 and above, in line with Philippine regulations on online gaming. We urge all account holders to keep their login credentials private and to never share account access with anyone under the legal age. Parents and guardians should use device-level parental controls to prevent minors from accessing online entertainment platforms. If you suspect that a minor has accessed the platform, please contact us immediately at [email protected]. Protecting young people is a shared responsibility that we take very seriously.
If you or someone you know is struggling with gambling-related concerns, please do not hesitate to seek help. Our player support team is reachable at [email protected] and will treat every enquiry with confidentiality and care. In the Philippines, organisations such as the National Council on Problem Gambling and community mental health services can provide additional professional guidance. Asking for help is a courageous step, and there is always someone ready to listen. You deserve to enjoy entertainment on your own terms, with full peace of mind.
Quick answers to what Filipino players ask most about staying safe on tbjili.
Gaming is best when it stays fun. If you have questions about your account, want to set limits, or need a break, the tbjili support team is always here for you. You can also read our full Terms and Conditions or check the FAQ for more platform information.